By Ann Gynn published February 28, 2019

How to Write Headlines That Get Your Brand What It Wants [Checklist]

Before widespread use of personal computers in newsrooms, crafting a good headline demanded a specific skill: counting.

Each letter had a standard value. Most lowercase letters counted as one; but skinny letters (f, l, i, t, j) counted as one-half, and fat letters (m, w) counted as two. Uppercase values increased by one-half. Designers identified the space available for the headline based on column widths, number of lines, and point size. Copy editors then created the best headline to fit the space.

Today, counting headlines seems like an antiquated skill because you can delete and revise on-screen with the simple tapping of the keys. But the sentiment of counting headlines should live on: Writing a headline that best fits its environment is what makes a great headline.

Writing a headline to fit its environment is what makes a great headline, says @AnnGynn. Click To Tweet

How can you do that? Follow this seven-point checklist.

1. Identify your brand’s purpose(s) for the content

In content marketing, every piece of content serves a purpose for your company. The content may exist to:

  • Increase brand visibility (and clicks) on search engine results pages
  • Improve SEO for targeted keywords
  • Entice someone to open an email
  • Get someone to click on it in an e-newsletter
  • Encourage a website visitor to read further

If you have more than one reason, that’s OK. Pick the most important one, then craft the headline (and URL) around it. And, if your process allows you to use different headlines for secondary and tertiary purposes, write those, too.

Write your headline based on your brand’s purpose for the #content, says @AnnGynn. #writingtips Click To Tweet

2. Detail the audience for the piece

While your content could be seen by anybody and everybody, who do you really want to see it?

If your first instinct is to refer to your personas, resist it. That’s a good step for creating content but not for writing a headline. Instead, recall your brand’s purpose for the content (Step 1) – that often leads you to identify a more niche audience than your standard persona or target audience.

Don’t think about personas when writing headlines. They’re too broad, says @AnnGynn. #writingtips Click To Tweet

For example, let’s say your target audience is human resource managers in manufacturing. Your article about how to reduce turnover by plant workers speaks to that group. That’s a good (and necessary) start.

The marketing purpose of the article is to get e-newsletter recipients to click on it. Thus, your headline should fit that format and speak to people who have subscribed to your content (they have a general expectation of what type of content you provide). While the topic is relevant to them, they may or may not be interested in it at this time. Therefore, you craft an enticing headline focused on how the content could benefit the reader and add a curiosity factor: Find Out 3 Surprising Ways to Be More Effective in Your Job.

Now, if the article’s primary marketing purpose was SEO, the audience would be people seeking information on the topic who may not be familiar with your brand. The SEO-focused headline for that same content would speak to audience and industry: How HR Managers Can Reduce Turnover Rates in Manufacturing Plants.

By connecting your audience and your brand’s purpose for the content, you are well-positioned to craft a headline that achieves your goals.

3. Understand why someone would consume this content

Think about how the content will be viewed – what headline will make this content attract readers?

At this step, your goal isn’t necessarily to explain the purpose of the content – it’s to explain the unique attributes of the content. Look to the lede/introduction to help identify these attributes. What’s the hook? Why would someone stop to view this content? What’s the value for the content consumers? Is it informational, entertaining, actionable, etc.?

They need to have a reason to read your content.

Think about a search results page. With a multitude of options, what prompts someone to click one link over another? If your headline is almost the same as every other result, the searcher likely will click on the first one. But, if your headline stands out in that crowd, the searcher is more likely to pick yours because it’s unique or sufficiently detailed.

If your headline stands out in a crowd, searchers are likely to click on yours, says @AnnGynn. Click To Tweet

Referencing the earlier example, if an HR manager was searching for ways to reduce turnover in his manufacturing plants, here are the headlines he would see:

The first two headlines don’t speak to the manufacturing aspect. The next two headlines are almost the same, only differentiated by the source identification. The final headline, Reducing Employee Turnover in a Multi-site Manufacturing Company, is unique because it specifies the type of manufacturing company.

Now, with the first three steps on the checklist complete, you are well-positioned to follow the next steps to write the headline.

4. Keep it accurate

Unfortunately, this step is necessary to include in the checklist. For the sake of getting clicks, headline writers sometimes forsake, hedge, or sensationalize the truth. Always ensure that your headline is accurate both in fact and sentiment.

HANDPICKED RELATED CONTENT: Clickbait Content: Is It Good or Bad?

5. Pack a punch

A powerful headline includes:

  • Active verbs
  • Concise language
  • Blend of familiar and unexpected words
  • Clear benefit for intended audience

Going back to the example for HR managers about reducing turnover, look at these two headlines:

The first headline is strong. It uses an active verb (decrease) and concisely explains what the content is about. HR managers instantly know what they can expect from the content (how to reduce turnover) and that it speaks to them (at your manufacturing plant).

The second headline isn’t as strong. It doesn’t use an active verb or clearly state what the article is about. On the positive side, it offers an unexpected twist (hiring as the solution), but the language is so muddled it’s hard to assess that at first glance. (Using three words ending in “ing” creates a visual mess. The reader must work harder to discern the meaning of the headline.)

Revise your headlines until they’re clear, concise, and powerful for your intended content consumers.

Revise headlines until they’re clear, concise, & powerful for intended #content consumers. @AnnGynn #writingtips Click To Tweet

6. Use your voice

When a headline promotes content from your brand, the headline should reflect your brand’s voice. Is it straightforward, or does it incorporate a touch of humor (or maybe snark)? Are your audience members kept at arm’s reach (i.e., third person) or treated like friends or at least acquaintances (i.e., second person)?

Let’s look at Globoforce, a cloud-based, human capital management software solution company. As its website details, “Globoforce got started in 1999 with a central belief in the transformative power of positivity.” Its corporate attitude materialized in a question: What if we shifted our focus from data collection to human connection?

That positive, confident voice that focuses on people is reflected in its headlines, such as:

  • 12 Surefire Tips to Reduce Employee Turnover (blog)
  • 5 Learning Trends You Should Adopt in 2019 (blog)
  • All the Feels: Setting the Stage for Employee Experience (podcast)

Your brand voice is unique – make sure it comes through in your headlines.

HANDPICKED RELATED CONTENT:  5 Steps to Find Your Brand Voice

7. Go before a sounding board

Sure, you can A/B test your headlines (it’s a good idea). But that’s a live test. Test headlines before you publish. Ask for feedback from your team (or, even better, a few of the intended readers). Share a few headline options (don’t share the content itself). Then ask:

  • Would you click on this headline to read more?
  • Why?
  • What do you think the content is about?
Test headlines before you publish, says @AnnGynn. #writingtips Click To Tweet

Look through the answers to find the ones that best match your original intent and use those headlines.

7 check marks for great content marketing headlines

Headline writing is never easy. In content marketing, it’s even more challenging. Not only does the headline have to explain what the content is about (or entice the reader), it also has to contribute to the business goal of the content.

To get it right, it helps to define your marketing reason for the content, your intended audience, and the unique reason its members want to read this particular content. By getting that right, you’re well on your way to crafting an accurate headline that reflects your brand’s voice and packs a punch.

And that’s the formula for any great headline.

Grow your writing skills by attending the writing track at Content Marketing World 2019 this September in Cleveland. Register today using code BLOG100 to save $100. 

Cover image by Joseph Kalinowski/Content Marketing Institute

Author: Ann Gynn

Ann Gynn edits the CMI blog. She also serves as the Tech Tools editor for Chief Content Officer magazine. Ann regularly combines words and strategy for B2B, B2C, and nonprofits, continuing to live up to her high school nickname, Editor Ann. Former college adjunct faculty, Ann also helps train professionals in content so they can do it themselves. Follow Ann on Twitter @anngynn or connect on LinkedIn.

Other posts by Ann Gynn

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