Deloitte discovered fascinating new insights into businesses’ approaches to continuous innovation and change in its recently released 2023 Chief Strategy Officer Survey.

If your immediate reaction is, “Hmmmm … Do we even have a chief strategy officer?” or “Where do we get one of those,” you’re not alone. Despite the title’s familiar sound, the function is relatively new – though growing in popularity – at even the biggest companies.Continue Reading

Remember in The Little Mermaid when Ariel sits in the grotto pulling petals off her underwater flower, wondering if Prince Eric loves her or loves her not?

That about sums up my relationship with hashtags.

I love them for their contribution to social posts’ organic reach and visibility. I do not love seeing brands use them willy-nilly, stuffing them like King Triton’s magic trident into their captions to fix a failing social profile.Continue Reading