Skip to content
air-canada-chatbot-fail

Air Canada’s Chatbot Fail Should Propel Marketers To Address These AI Questions

Air Canada tried to throw its chatbot under the bus because it gave wrong information to a customer. But a Canadian court sided with the chatbot (and the customer). What does that mean for brands using public-facing generative AI tools?
marketing-reorg-game

Marketing’s Musical Chairs: Why So Many Reorgs (and What It Means for You) 

Almost half of companies restructured their marketing teams in the past year, according to Marketing Week. About four in 10 restructured the year before that. Why? And how can you thrive despite it? 
new-data-strategy

Don’t Wait To See How Cookies Crumble; Cook Up a New Data Strategy Now

Decipher the third-party cookie conversation. Then, do something to create a data strategy that isn’t impacted by whatever solution Google and others ultimately come up with.
lessons-b2b-marketers-big-game

Stuck in B2Boring? Take These Lessons From the Super Ads Bowl

What does the Super Bowl ad game mean for marketers? Don’t let it be just a spectator sport. Contemplate these two questions to boost your B2B marketing — no matter the size of your budget.
cmo-roles-going-down-under

The CMO Disappearance Doesn’t Mean What Everybody Thinks It Does

Big brands ax the CMO role. LinkedIn talks about fast-growing jobs. Are they just wrapping the same old jobs in fancier, buzzword-heavy titles? Learn what it all means for marketing and what you should do to grow in the profession.
google-removes-third-party-cookies

What Marketers Should Do as Google Crumbles Third-Party Cookies

If you think Google’s removal of third-party cookies for Chrome browser users requires a legal or technical solution, you would be wrong. Marketers should do this instead.
solo-brand-marketing-blunders

Solo Stove Burns Marketing Team Over Snoop Campaign

Solo Brand ousted its CEO for a “disappointing” Snoop Dogg smokeless campaign. But the real disappointment stems from two blunders — one by setting the wrong goals and one by failing to build an audience.
prompts-arent-all-that

Prompts Aren’t All That: Give Generative AI a Better Role in Creating Great Content

Knowing how to create prompts for generative AI is akin to knowing how to create HTML codes in the early days of websites. Find out why prompt engineering shouldn’t be a must-have skill for high-quality content marketers.
A woman looking at data represents how important attention metrics will be in marketing in 2024.

Forget Likes and Downloads: This Is 2024’s Ultimate Marketing Metric

The debut episode of CMI’s series What’s New features an old marketing metric that's back in a new way for 2024. Robert Rose explains why it’s hot once again – and how you can start tracking it.
big-marketing-moves

Marketing in 2024: AI, Brand, and the End of Social Media?

Take five minutes to dig into the 525,600 minutes that made up 2023 for marketers and what should happen with that time next year.
A shopping cart holding the Amazon logo to represent the rise in retail media network advertising.

The Rise of Retail Media Networks in 2024: Why Marketers Should Care

To some surprise, digital advertising spending will jump in 2024. But the unexpected news for most is the rise in spending on retail media networks. Learn why B2C – and B2B – marketers should pay attention to them.
lessons-openai-drama

OpenAI’s Drama Should Teach Marketers These 2 Lessons

Should you care about the C-suite drama at OpenAI? Only if you plan to integrate any brand’s generative AI tools into your marketing strategy for 2024 and beyond.