Author: Jodi Harris

Jodi Harris is the Director of Editorial Content & Curation at Content Marketing Institute. As a content strategy consultant, Jodi helps businesses evaluate their content needs and resources; build infrastructure and operations; and create compelling stories to be delivered across multiple media channels and platforms. Follow Jodi on Twitter at @Joderama.

By jodimedia published October 11, 2018

How Voice-Activated Tech Will Change Content Marketing

Move over mobile marketing: A little voice is whispering that your time as “the next big thing” is almost up.

Actually, that whisper is more of a shout, and it’s “Echo”-ing across the digital landscape, as voice-response technology is rapidly emerging as the most disruptive force to hit the industry since the internet became a visual medium.

Just how loud will this sonic boom be? Here are a few data points about the impact voice-centric digital communication is having on consumers – and how marketers are responding:

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By jodimedia published October 1, 2018

Is Your Corporate Culture Conducive to Content Success?

One of the most pervasive themes at this year’s Content Marketing World was the need for big changes in our industry. Digital marketing is always evolving, so it’s no surprise the 3,700 marketers in attendance would want to focus on the latest adjustments they should be making to their content strategies and tactics.

But one change featured prominently had little to do with upgrading to new techniques, sophisticated tools and technologies, or measuring and monetizing content’s impact. Rather, the dominant through line was the need to shift the marketing mindset to create a culture that promotes more innovative, responsive, and meaningful consumer connections.

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By jodimedia published September 12, 2018

Influencer Marketing Fraud: The Shady Side of Social Media

influencer-marketing-fraudThe great thing about social media is you can become anyone you want to be. The bad thing – at least from a brand’s perspective – is that you may not exist at all.

If your brand works with paid online influencers, you’re probably familiar with one of the technique’s biggest risk factors now: influencer fraud – a dilemma that occurs when paid tastemakers use artificially inflated follower numbers to increase their asking rate for engaging their audience on behalf of a brand.

What was once an isolated trend has exploded in recent years, to the point where the digital landscape is reeling from all that fake follower activity. To put the scope of the problem into perspective, up to 20% of mid-level influencers’ followers are likely fraudulent, according to a Points North Group study.

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By jodimedia published August 22, 2018

Struggling With Brand Loyalty? Ideas to Consider for Lifetime Customers

struggling-with-brand-loyaltyWhat does it mean to create loyal customers in a world where your competitors can be everywhere at once, shopping habits are increasingly search driven, and a single social misstep can quickly erode the favorable reputation it took your brand years to build?
It has become all too common for brands to promote brand loyalty simply by lavishing reward points on anybody willing to identify as a customer or load an app on their phone. And when the appeal of earning exclusive deals and discounts doesn’t do the trick, there’s always the option to fall back on scare tactics that point out your competitors’ shortcomings (remember those old I’m a Mac/I’m a PC chestnuts?).

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By jodimedia published August 8, 2018

Why You May Want to Rethink Data, Privacy, and Content

rethink-data-privacy-content

Did you follow the #PlaneBae saga as it jumped from social media channels to national news item? If so, you saw the turn it took from lighthearted love story to a much darker reminder of the unexpected ways our digital footprints affect our (and others’) lives.

Unwanted social media exposure is just the tip of the iceberg when it comes to digital privacy concerns. With health insurers peeking at our online activities and AI algorithms analyzing online behaviors to assign everything from article preferences to loan or job suitability to prison sentences, protecting personal data is something everyone should be concerned with.

This concern should also extend to the work we do as content marketers. Changing privacy laws in Europe and, now, the U.S. have given us compliance-driven motivation to be more vigilant and transparent in our handling of consumer data. (See the privacy law recently passed in California.) But it’s the trusted relationships we hope to build with our audiences that give us even more compelling reasons to care about those who willingly share their personal lives with our brands.

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By jodimedia published July 25, 2018

Does Your Health Care Content Hold the Cure for Customers in Crisis?

health-care-content-customers-in-crisis

In 2015, I arrived in Cleveland for Content Marketing World in good health and good spirits, full of energy and excitement about the week to come. A few hours later that enthusiasm turned to panic, as my focus completely shifted to a sudden, sharp pain that woke me in the middle of the night in my hotel room.

Within 12 hours, I personally learned some lessons about the role health care content marketing can and should play in the lives of consumers. If your health-related organization is looking to improve your content marketing prognosis, here are some ideas based on my experience of tracking down vital information in a situation I never anticipated.

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By jodimedia published July 11, 2018

How Content Can Ring Up a Better Retail Experience

content-ring-up-better-retail-experience

If you want to significantly disrupt consumer shopping patterns, it doesn’t hurt to invent a sales holiday.

That’s just one of the many retail marketing takeaways to learn from the success of one of retail’s most powerful forces of nature: Amazon. The so-called “everything store” launched its members-only one-day shopping extravaganza, Prime Day, in 2015 and has continually chipped away at the post-Thanksgiving Black Friday’s sales supremacy.

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By jodimedia published June 22, 2018

How to Take Your Travel Content on a Better Trip

travel-content-on-a-better-tripEditor’s note: In case you missed this post last year, we’re bringing it back and adding some fresh content too.

I’ve heard there are people who believe that “getting there is half the fun.” But to me, everything that happens between my decision to leave my house and my lying on a beach chair with a fruity drink in my hand is just stress-inducing static and delayed gratification.

To reduce the friction I’m likely to experience when I embark on a trip, I rely on the advice and assistance that travel experts provide online. And, judging from the sheer number of content creators who operate in this space, I’m not the only one.

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By jodimedia published June 5, 2018

How to Train Your Brain to Be Creative: Lessons for Marketers

train-brain-creative-lessons-marketers

For many years, I worked alongside a talented content marketer who often insisted she just wasn’t “a creative person.” Though there was plenty of evidence to the contrary (I won’t embarrass her by sharing details), she refused to believe her brain was capable of generating big, innovative ideas or turning them into groundbreaking storytelling.

Rather than argue with her, I thought I’d prove her – and, by extension, any other marketer who thinks crafting imaginative, one-of-a-kind content is a task best left to “artistic types” – wrong once and for all.

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By jodimedia published May 22, 2018

How to Win at Content Marketing [New Playbook]

2018 playbook - Cover

To the uninitiated, a content marketing initiative can seem like an old-school, Dungeons and Dragons-style quest. You continually roll the dice in hopes of earning enough trust, credibility, and experience to persuade your audience to embark on a journey alongside your brand.

Of course, performance should never be left to chance. Every creative asset you produce needs to be supported by strategic decisions – from crafting ideas into a cohesive message to selecting the content types and distribution formats that let your ideas work their magic. Choose unwisely and even your strongest content assets might fail.

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