Author: James Turcotte

James Turcotte is a transformational executive with over 25 years of experience in services, development, and support. Senior Vice President of Information & Engineering Services at CA Technologies, Jim lives and works near New York City.

By james-turcotte published April 16, 2015

DocOps: Intelligent Content for the Application Economy


“In 20 years, I’ve never seen such a creative, inventive approach to creating technical content. I was stunned by what I saw.”

—PG Bartlett, introducing Jim Turcotte and DocOps in a recorded presentation

We live in the application economy. Business is driven by a connected, application-centric world where customers experience and interact with brands through software applications more often than through people.Continue Reading