Author: Dennis Shiao

Dennis is the founder of B2B marketing agency Attention Retention and organizer of the Bay Area Content Marketing Meetup. He curates a marketing-related email newsletter called Content Corner that comes out every other Friday. Feel free to reach out to Dennis on Twitter @dshiao.

By dennisshiao published August 22, 2019

How to Get Sales and Marketing in the Same Kitchen

Omelets and scrambled eggs have the same ingredients – cracked eggs mixed with a liquid and seasoning. But they aren’t the same. One is an elevated egg dish and the other is a banal breakfast item.

The difference? Technique.

An omelet involves a gentle lift of the edges of the cooked eggs so the runny eggs can flow underneath. And it finishes with a flip to fold the smooth egg mixture. Scrambled eggs involve stirring the eggs until cooked.

An omelet generates a better reaction – and often a higher menu price – than a few scrambled eggs.

And technique is the difference between a well-aligned sales and content marketing strategy (the omelet) and a disparate strategy where sales and content marketing operate separately (the scrambled eggs).

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By dennisshiao published August 19, 2019

Organizational Silos? How to Battle Content Chaos and Win

It’s the middle of an all-hands meeting; the newly appointed chief marketing officer at Autodesk said: “Dusty’s going to fix the content problem.”


Dusty DiMercurio, the director of content marketing and social media at Autodesk, and the hero of this story, asked himself, “Hmm, I wonder what that means to her?”

Dusty shared the story of how he learned about and addressed the challenge in a ContentTECH Summit presentation, From Tech Chaos to Content Coordination: Organizing for Success in the Enterprise.

Our hero was presented with a formidable task: to wrangle with the chaos that results from large teams operating in silos. (Autodesk has over 10,000 employees worldwide and uses a decentralized model for delivering content.)

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By dennisshiao published July 25, 2019

For Better Results, Think of Content Marketing Like a Product

We’ve all worked on projects, right?

They tend to consist of these elements: deadlines, timelines, due dates, deliverables, checklists, and project status meetings.

What happens when one project is done? You move on to the next one.

And that begs the question – can your content marketing achieve its potential if structured as a series of projects?

For Amanda Todorovich and Matt Bakaitis, the answer is no. A project-based approach to content marketing gets the job done but won’t result in exceptional or even differentiated content.

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By dennisshiao published July 10, 2019

Get More Content Noticed, Stop the Bad Metadata

Imagine working at your content marketing job for a year. In December, you proudly look back on all the great content you and your team produced. And then a knockout punch arrives: Only 35% of your work was used.

That’s a common scenario for many B2B marketers. SiriusDecisions reports, “60% to 70% of content produced by B2B marketing organizations goes unused, sitting on sales portals and Web site shelves.”

This is a sobering statistic.

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By dennisshiao published June 20, 2019

Augmented Reality (AR) and Virtual Reality (VR) Storytelling for Marketing: 4 Things to Know

Pokémon GO, a popular mobile game published by Niantic, is an example of augmented reality.

Oculus Rift, a headset developed by Oculus VR, a division of Facebook, is an example of virtual reality.

You’ve probably heard of Pokémon GO or Oculus Rift, but can you explain augmented reality and virtual reality to a friend?

I went to Google in search of simple definitions. The best definitions are in a CNET article, titled fittingly enough, AR and VR Made Simple. Here are the definitions provided in the article:

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By dennisshiao published June 12, 2019

3 Strategies to Connect With Your Audience (Hint: Start With Mutual Truths)

“I thought I’d start off by telling you a little bit about myself,” the presenter begins.

“This is where I grew up. Beautiful, small, lovely.”

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By dennisshiao published May 23, 2019

7 Insider Tips to Jump Social Media Hurdles

In the B2B Content Marketing 2019: Benchmarks, Budgets, and Trends – North America report, CMI and MarketingProfs found that 61% of B2B marketers increased their use of social media for content marketing purposes in the previous year:

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By dennisshiao published April 29, 2019

How to Stand Out in an Overpopulated World of Content Marketing Experts

Search for “content marketing expert” on Google and you’ll see 614 million results. A search on “content marketing expert blog” returns 177 million. Even a search on “cuddling expert” returns 5.23 million results.

Who knew an expert in cuddling was even a thing? Well, it is.

What’s the problem with being an expert? There are too many.

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By dennisshiao published April 5, 2019

Don’t Fail in the Future: Develop an Audio Strategy Today

As content marketers, we create experiences that connect with our target audience. By forming these connections, we increase brand perception and preference, lower barriers, and eliminate objections.

Ultimately, we want our content marketing to drive positive business outcomes and brand loyalty. Each month, we busily work away at our content calendar: blog posts, contributed articles, webinars, infographics, white papers, and more.

Our content marketing strategy is seemingly sound. What could it be missing?


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By dennisshiao published March 22, 2019

Client and Content Agency Share Insider Tips to Successful Relationship

To succeed in content marketing, you need to be in for the long term.

With direct response marketing, ROI can be measured in weeks or months. With content marketing, however, it can take a year or more to see a return on your efforts. When hiring a content marketing agency, brands ought to plan for a long-term relationship.

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