Is reviewing site analytics something that’s always on your to-do list but never gets crossed off?

Andy Crestodina of Orbit Media says that doesn’t make sense. “The reason to use analytics is to stop wasting time and to abandon those tactics and processes that don’t make a difference. I use analytics because I’m busy,” he says.

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Bring up the topic of personalization and marketers undoubtedly reference Amazon and Netflix.

Amazon has an uncanny way to recommend related products to add to your shopping cart, while Netflix knows just the movie or show you’re in the mood for. While their personalization is indeed fantastic, they have a big advantage: your customer data. Amazon knows your detailed purchase history, while Netflix knows your detailed viewing history.

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A badge of honor is displayed on my Twitter profile: I joined in December 2007. Back then, we were still at 140 characters and link shortening tools didn’t exist. Retweets and replies were manual. That’s right: To retweet someone, you had to type “RT @[user],” then copy and paste their tweet.

Not the new kids on the block, Twitter and Facebook are teenagers. And Instagram? It is 10 this year.

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Most brands are poor at brand storytelling. They take the “brand” component too literally and make it all about them. Or they create content without a real story.

Done well, brand storytelling can be not only a differentiator but a memorable opportunity to draw and engage an audience.

Let’s explore three avenues for successful brand storytelling shared at Content Marketing World 2019.

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This story begins in the present.

Brian Fanzo is a founder, CEO, and keynote speaker. He does 70 speaking engagements a year. Over the past four years, he has done more than 4,000 live video broadcasts.

Brian works with leading brands, including Dell, Adobe, IBM, and SAP. He did influencer engagements at Mobile World Congress and the Super Bowl. Chances are you know Brian.

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Whenever I predict the winner of an A/B test, I get it wrong.

With years of marketing experience and a lifetime of filling out online forms, I think I know what combinations of copy, layout, and design will work better. But thousands of users prove me wrong, time and again.

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Do you recognize these two famous people?

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As I was getting ready to pick up my wife and daughter at the airport, I went to Google and entered the airline and flight number.

I wasn’t expecting what I found.

I expected to see a Google answer box neatly displaying the flight status like I do for simple searches like “time in London,” “100 dollars to Japanese yen,” and “59 degrees Fahrenheit to Celsius.”
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